Tamara Smith: Magic Kingdom Strollers
My first
role at Disney was working at Strollers in The Magic Kingdom. At first it was
not at all what I expected when I received a Merchandise role. I thought I
would be working in shops selling plush Disney characters and key chains.
Instead I was stacking strollers and renting out ECVs (electric scooters),
wheelchairs, and lockers. I also needed to know how to move and operate the
ECVs and know all the shortcuts through the park in case there was a breakdown
and I had to deliver another as soon as possible. For the first month I was
scheduled six days a week, working 40-55 hours and I did not like it at all, I
just wanted to make a child’s day by selling them a plush Mickey and instead I
was working like a dog moving wheelchairs and strollers.
Soon enough, the park was becoming
less busy and I finally had my two-day weekends and I was getting to know
people at work. After working at Strollers and hearing about all my friends
other jobs, I realized that I actually was incredibly lucky and that working a
normal Merchandise job would be repetitive and boring compared to Strollers
where you change positions almost every hour and have multiple things to do and
be aware of. I was also so lucky to have had all of the people I work with and
the managers I had. The managers were incredible and no matter what I felt
comfortable going to them with questions and/or concerns knowing they would
approach the situation with kindness.
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